Refund policy
RETURNS AND REFUND POLICY
Thank you for shopping the Zuriel's Beauty!
If you are not entirely satisfied with your purchase, we're here to help.
- At the moment, we do not accept returns of any kind. If you are unsatisfied with your order please send us an email so that we could see how we could help. There is no guaranteed for a solution.
- NO refunds for packages that are returned to us due to insufficient address, delivery attempt fails, you will not receive a refund of any kind and if you wish to get those items sent back to you, you will have to pay the reshipping fee.
If your product was damaged during transit or defective, please contact us with photo proof for a replacement that is up to the owner's judgement.
- By email: Zuriel's Beauty@gmail.com
DAMAGED OR DEFECTIVE ITEMS
If you received a damaged or defective product, please notify us within 72 hours for assistance. Please include photos of the damage or issues with your products to help us with your claim for replacement. Products that have been misused are not considered defective. Such as (leaving buttas and other items prone to melting in hot areas) If it has been past the 72 hours you will not receive a replacement.
DISCONTINUED OR SALE ITEMS
Sale items are sold as is and can't be returned for any reason, if refund is available, it will be at sale price only.
CONTACT US
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: Zuriel's Beauty@gmail.com